Additional information

Declaration on the obligation to provide information (Data protection)

This data protection declaration applies to all persons who use the services of the Resort Leonardo GmbH. We are thus informing you about the type, scope and purpose of the collection and use of your personal data by our company. We respect your privacy and strive to strictly comply with the legal requirements for the processing of your personal data (EU Regulation No. 679/2016 (GDPR), DSG 2018 and TKG 2003). All your personal data will be processed on this basis.
By using our services and granting consent within the meaning of this declaration, you confirm that you have reached the age of 14 and are able to give permissible consent, or that you already have effective consent from your legal guardian or your guardian.

Name and address of the person responsible:

Resort Leonardo GmbH is responsible for data processing
Hauptstraße 110 in 3945 Nondorf. The company headquarters is
Färbergasse 3/4 in 1010 Wien.

The data protection officer of the person responsible is:

Mag. (FH) Annemarie Maurer, H3 Hotel Training and Consulting e.U.,
Obere Strasse 26, 3553 Schiltern. Phone: +43 664 504 68 28,
eMail: office@h3training.at

Types of data processes for prospects and guests

Personal data, these are in particular

Your master data (surname, first name, address, e-mail address, telephone and fax number, date of birth, customer number) as well as language and license plate number,
the data in travel documents (passport number, passport data, date of birth, issuing authority, term, nationality) and ID cards (identity card, driving license etc. including issuing authority and term),
the data on the type of payment and in connection with payments, in particular with EC cards, credit cards and bank cards,
the length of stay you have requested as well as conditions related to the stay, special services, personal preferences that you communicate to us, and
special categories of data such as health data and data on special needs and marriage/partnership are required for our services. This also includes bookings of city tours, tourist guides, gastronomy, rental vehicles, transfers, reporting to the market town of Hoheneich, events, tours, vouchers including customer investment, billing and their verification. This also includes bookings of city tours, tourist guides, gastronomy, rental vehicles, transfers, reporting to the market town of Hoheneich, events, tours, vouchers including customer investment, billing and their verification. This data is therefore stored by us for these purposes, processed and, if necessary, passed on to third parties with whom we work to provide the most effective and best possible service for our customers - this may also include service providers as contract processors, software and agency service providers - transmitted. The legal bases for these data processing processes are
the fullfillment of our pre-contractual and contracual obligations towards you
consents obtainted from you
legal, contractual or other legal obligations on our part (e.g. documentation rights and obligations under accounting, tax and customs law, contracts, reporting, legal disputes) as well as § 96 TKG and
our legitimate interests (e.g. improving our customer service, also in the area of direct advertising or protecting our own legal interests).

The duration of storage is based on the duration of our business relationship, the consent your have given, and the statutory retention requirements and legal obligations that apply to us. We emphasize that in the case of regular cooperation for our best possible customer service, we strive to know your customer requests that have already been sent to us so well that we can continuously and permanently satisfy you.

Transfer to third parties / Obligations of processors

We may transmit your personal data to processors and to third parites who are required to provide the services you have requested, all of whom have committed to us to comply with the applicable data protection standards. For further information please contact us at office@h3training.at.

Processing of personal data of applicants

We process the personal data of applicants that we need for the purpose of organizing the application process. Processing can then take place electronically if, for example, we have received your documents by e-mail. If no contract is concluded with the apllicant, the application documents will be deleted no more than 6 months after the decision, provided tht deletion does not conflict with any other legitimate interests on our part.

The content of the website

The content of our website has been carefully prepared and checked several times; but we assume no liability for the topicality, correctness and completeness of the information provided. Claims for damages due to the use or non-use of the information or the use of incorrect or incomplete information are excluded. All offers are non-binding. We reserve the right to change, supplement or delete the offer or parts thereof or to temporarily or permanently discontinue the publication of the website without prior notice. The content and programming of our website are protected by copyright and ancillary copyright. Any duplication - even in part - and public reproduction, in particular the copying of texts graphics and photos, is prohibited without our prior written consent.

Contact us - reservation request and voucher request

If you contact us using the form on the website or by eMail, the data you provide will be stored by us for the purpose of processing the request and in the event of follow-up questions within the statutory retention period.

Automatic data storage

When you visit websites, certain information is automatically created and stored, including on this website.
If you visit our website as you are right now, our web server (computer on which this website is stored) automatically saves data such as:

the address (URL) of the accessed website
Browser und browser version
the operating system used
the address (URL) of the previously visited page (referrer URL)
the hostname and IP address of the device from which access is being made
Date and time

in files (web server log files).
The log files are stored on the server for the duration of the website.
Personal data that you transmit to us electronically on this website, such as name, e-mail address or other personal information when submitting a form, will only be given by us together with the time and the IP address at the time specified purposed used, kept safe and not passed on to third parties.
We therefore only use your personal data for communication with those visitors who expressly request contact and for the processing of the services and products offered on this website. We do not pass on any data, but cannot rule out that this data will be viewed in the event of illegal behavior.

Cookies

Our website uses HTTP cookies to store user-specific data. Below we explain what cookies are and why they are used.
Whenever you surf the internet, your use a browser. Well-known browsers include Chrome, Safari, Firefox, Internet Explorer and Microsoft Edge. Most websites store small text files in your browser. These files are called cookies.
One thing cannot be denied: Cookies are really usefull little helpers. Almost all websites use cookies. More precisely, they are HTTP cookies, as there are other cookies for other areas of application. HTTP cookies are small files that are stored on your computer by our website. These cookie files are automatically stored in the cookie folder, which is basically the "brain" of your browser. A cookie consist of a name and a value. When defining a cookie, one or more attributes must also be speciefied.Cookies store certain user data from you, such as language or personal settings. When you visit our site again, your browser transmits the "user-realted" information back to our site. Thanks to the cookies, our website knows who you are and offers yu your usual standart setting. In some browsers each cookie hat its own file, in other such as Firefox all cookies are stored in a single file.
There are both first-party cookies and third-party cookies. First-party cookies are created directly by our site, third-party cookies are created by partner websites (e.g. Google Analytics). There are only first-party cookies on this website. Each cookie must be evaluated individually, since each cookie stores different data. The expiry time of a cookie also varies from a few minutes to a few years. Cookies are not software programs and do not contain any viruses, Trojans or other "vermins". Cookies also cannot access information on your PC.Which cookies are used depends on the services used. At this point we would like to briefly discuss the different types of HTTP cookies.
There are 4 types of cookies:

Strictly necessary cookies 
These cookies are necessary to ensure basic functions of the website. For example, these cookies are needed if a user puts a product in the shopping cart, then continues surfing on other pages and only goes to the checkout later. These cookies do not delete the shopping cart, even if the user closes their browser window.
Functional cookies 
These cookies collect information about user behavior and whether the user receives any error messages. In addition, these cookies are also used to measure the loading time and behavior od the website in different browsers.
Targeting cookies 
These cookies ensure a better user experience. For example, entered locations, font sizes or form data are saved.
Advertising cookies 
These cookies are also called targeting cookies. They are used to provide the user with individually tailored advertising. This can be very useful, but also very annoying.

Strictly necessary cookies and functional cookies are installed on this website. You decide for yourself how and whether you want to use cookies. Regardless of which service or website the cookies come from, your always have the option of deleting cookies, only partially allowing them or deactivating them.
If you want to find out which cookies have been stored in your browser, if your want to change or delete cookie settings, your can find this in your browser settings.
‍Chrome: Delete, enable, and manage cookies in Chrome‍
‍Safari: Managing cookies and website data with Safari
‍‍Firefox: Delete cookies to remove data that websites have stored on your computer‍
‍Internet Explorer: Delete and manage cookies‍
‍Microsoft Edge: Delete and manage cookies
If you generally do not want any cookies do not want any cookies, you can set up your browser so that it always informs you when a cookie is to be set. You can decide for each individual cookie whether you allow the cookie or not. the procedure differs depending on the browser. It is best to search the instructions in Google with the search term "delete cookies Chrome" or "disable cookies Chrome" in care of a Chrome browser or exchange the word "Chrome" for the name of your browser, e.g. Edge, Firefox, Safari.

TLS encryption with https

We use https to transmit data securely on the Internet (data protection through technologiy design Article 25 paragraph 1 GDPR). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the internet, we can ensure the protection of confidential data. You can recognize the use of this protection of data transmission by the small lock symbol in the top left corner of the browser and the use of the https scheme (instead of http) as part of our internet address.

Your rights

According to the provisions of the DSGVO and the Austrian Data Protection Act (DSG), you have the following rights: According tot he provisions oft he GDPR and the Austrian Data Protection Act (DSG), you are generally entiteled tot he following rights:

Right to information (Article 15 GDPR)
Right to rectification (article 16 DSGVO)
Right to erasure ("right to be forgotten") (article 17 DSGVO)
Right to restriction of processing (article 18 DSGVO)
Right to notification - obligation to notify in connection with rectification or erasure of personal data or restriction of processing (article 19 DSGVO)
Right to data portability (Article 20 GDPR)
Right to object (Article 21 GDPR)

If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the supervisiory authority, which is data protection authority in Austria, whose website your can access at https://www.dsb.gv.at/
We are always at your disposal for your concers and questions.
We reserve the right to change, update or supplement the data protection declaration as necessary.
Status: September 2025
Quelle: Created with the Data protection generator from firmenwebseiten.at in cooperation with newspartner.at

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